Frequently Asked Questions

1. Are you insured?
   Yes we have a comprehensive public liability cover.Our insurance policy will cover any accidental damages to your property caused by our cleaner up to £5m.
2. Are your cleaners insured?
   Yes,our cleaners are also covered by our comprehensive public liability cover.
3. Can you guarantee your services?
   Yes.We can promise that if you are not satisfied with the job then we will clean till you are happy or we will arrange to come back and re-do the clean free of charge.
4. Do you work on Bank and Public holidays?
   Yes our office is open on Bank and Public holidays and our cleaners are going to carry out the jobs as usual.
5. What methods of payment do you accept?
   We accept payment by cheque, cash or bank transfer.
   We also require some deposit at the time of booking and the rest is payable on the day of the cleaning by cash or cheque. Please know that the deposit is different for each cleaning services. For more informations please contact us: 0800 612 216 5
6. Do you charge per job or per hour?
   We are charging per job. Please call Free on 0800 612 216 5 for a free quote for your needs.
7. Is it possible to do the cleaning when I am at work?
   Yes.What you need to do is to provide some contact details from where we can pick up the keys.We going to collect the keys and then return it to the initial collection address. Please note that we may charge you £10 if keys have to be picked up from a different postcode.
8. Who provides the cleaning materials and equipment?
   Our cleaners will bring all the chemicals and equipment.What you need to provide is only access to your property,el.power and water.

Get in Touch

So if you are looking for a professional cleaning company who is committed to its local community, please call us on 0800 612 216 5 or contact us for a free quote